A break-in is stressful, and a broken door or window leaves your home or business exposed to weather and further entry. Knowing the first steps can help you stay safe and get the property secured quickly.
1. Make Sure Everyone Is Safe
If you think someone may still be inside, leave the property and call 911. Do not enter until it is safe to do so.
2. Report the Incident and Document the Damage
- Report the break-in to the police.
- Take photos of the damaged door, frame, lock and glass before anything is moved.
- Contact your insurance provider and ask what documentation they need.
- Keep receipts for any emergency work.
3. Secure the Opening with an Emergency Board-Up
When glass is broken or a door cannot be locked, a temporary board-up closes the opening and protects the property until permanent repairs are made.
Avoid handling broken glass without proper gloves and tools. Large or overhead pieces can fall without warning.
4. Common Damage After a Forced Entry
- Broken or shattered glass in doors and windows.
- Damaged or broken locks and cylinders.
- Split door frames and damaged strike plates.
- Bent or damaged storefront door rails and closers.
- Damaged window frames or sashes.
5. Permanent Repairs
After the property is secured, the door, frame, glass and hardware can be inspected. Depending on the damage, permanent repairs may include new glass, frame reinforcement, new locks, or a new door.
This is also a good time to consider security upgrades such as stronger strike plates, reinforced frames or improved locking hardware.
Emergency Door & Window Repair in Toronto & the GTA
AEO Services Inc. provides emergency board-up and door and window repairs for homes and businesses across Toronto, the GTA, York Region, Durham Region and Simcoe County.
Explore our Emergency Door & Window Repair services, our Door Frame Repair & Reinforcement, or submit a service request online.
Frequently Asked Questions
What is an emergency board-up?
It is a temporary closure, usually with plywood, that secures a broken door or window until permanent repairs can be made.
Can a door frame damaged by a break-in be repaired?
Often yes. Split frames can be repaired and reinforced. Severe damage may require a new frame or door.
Should I clean up broken glass myself?
Use caution. Wear heavy gloves and eye protection, and leave large or hanging pieces to a professional.